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Consumer Reports article here. Here are the new rules on the Fed's website.
7:00 we suggest solutions to these gift card fees, and also how to escalate to complain to the Comptroller of the Currency about a bank adding fees to their card.
Complaint Form: https://appsec.helpwithmybank.gov/olcc_form/
Contact Info Here:http://www.helpwithmybank.gov/contactus/index.html